During the holidays (November/December 2008), Microsoft made an interesting effort to gain search engine users. Essentially, if you used their Live.com search site and followed all the rules, you could get cashback on your purchases at various stores. Big deal you say…you’ve heard of sites that offer this like Fatwallet.com, right? Well, the difference here was that some sites offered up to 35% cashback..in fact, some very random purchases were eligible for much higher amounts of cashback.
Ebay was a pretty steady 25-35% number during this time. I took advantage of the offer and bought a laptop on Ebay and some handmade flannel racecar sheets for Will’s bed. I love a bargain and made sure I followed all the rules to the letter…even going so far as to NOT use the coupon Ebay sent me because the cashback was voided by any use of coupons.
My live.com cashback account immediately showed the monies, but said I had to wait 60 days before I could claim the cash. No, problem. That is pretty typical of other sites that do things like this. By making you wait, they ensure you didn’t return the item.
Well, to make a long story short, this week my 60 days are up and my Live.com cashback account is now showing that payment to my paypal account “failed”. Specifically, their error message elaborates to say:
We’ve encounterd a problem depositing your cashback reward into the PayPal account that you used for your eBay purchase. But we will keep trying.
Sounds weird right? Well, plenty of other people are getting the same message. Here is a thread on Fatwallet about the Failed issue.
So, I’m going to document my pursuit of my approximately $150 here on my blog. We’ll see how it goes. I have screenshots and emails that prove my case. So, worst case I figure I file in small claims court and get my money there.
EDIT: Found another thread on Slickdeals where people are getting the same issue.